how to order
It can be confusing sometimes. So here's a step by step guide for you.
READY STOCK VS PREORDER ITEMS
READY STOCK items are ready to be shipped to you after approximately 1 business day (our processing time.)
PREORDER items take approximately 2-6 weeks* to arrive to us before we finally ship them to you, and this depends on whether your ordered items are in stock in our respective partners' warehouses or not. For in stock items, we usually receive them in about 2-3 weeks*. For other out of stock/on demand/made by order items, it takes about 3 weeks* for production and another 2-3 weeks* for them to arrive to us.
*business days (Monday-Friday, Public holidays are excluded)
steps when ordering through our website
1. Head onto the categories offered, either READY STOCK or PREORDER or SALE
(note: SALE items include both READY STOCK and PREORDER items, so please read carefully in each product's description.)
2. Click on the product(s) you wish to purchase, and select the size & color options (if provided.)
3. Once you're done selecting, do not forget to add the item(s) to your cart and proceed to the payment section by either clicking on the VIEW CART button or clicking on the basket icon on the top right hand side.
4. Review your items and select on your city destination on the shipping section for final quote estimate.
5. Write a special note or add a voucher code on the cart page below your order.
6. Fill in your shipping details and click 'place order' once you are done.
7. We will review and check if your item(s) are available for order and will send you an e-mail with the invoice & payment instructions.
8. Finish your payment then send us your proof of payment and voila! We will process your order immediately.